delivery information

After your purchase is complete, we will organise for your order to be picked, packed & dispatched as soon as possible. You will receive two emails from Wanted Shoes, one confirming your order has been placed and one including a tracking link so you can stay in the loop. Please note - orders containing more than one item may receive more than one tracking number and may be delivered at different times. 

AUSTRALIAN DOMESTIC DELIVERY INFORMATION

Please note the below time frames do not include picking and packing time prior to dispatch.

Delivery Option

Delivery Time

Cost

Australian metropolitan areas

2-4 Business Days

Free

Australian rural areas

4-10 Business Days

Free

 


ADDITIONAL INFORMATION:

  • Unfortunately, we do NOT offer international shipping at this time.
  • Delivery times may alter from the above depending on the point of dispatch and the selected delivery method. If you have any questions, please contact our Customer Service Team for more information.
  • Your order will be sourced from our warehouse or at times when warehouse cannot fulfil your order, it can be sourced from our Wanted stores, or often a combination of both (for orders containing more than one item).
  • For orders made on weekends and public holidays, please allow an extra 2-3 days for dispatch.
  • We start processing and packing your order as speedily as possible after you click ‘Place Order’. This helps us to send your goods quickly but this also means that we're unable to cancel your order, or to make changes to your order, including delivery address, changing colours and sizes or removing items.
  • We do not deliver to Click & Collect locations.
  • If you are not available at your nominated delivery address, the delivery driver will card your order to your nearest Australia Post outlet. The driver will leave a note in your mail box to let you know you have missed a delivery and where it can be picked up from.
  • Delivery charges are non-refundable unless the order contained faulty items. For more information, please see our Returns Policy.
  • Wanted Shoes is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 3 business days to arrange a full refund.
  • For more information on Returns, please see our Returns Policy.