delivery information

We offer FREE DELIVERY AUSTRALIA WIDE on all standard orders.

AUSTRALIAN DOMESTIC DELIVERY INFORMATION*

Please note the below time frames do not include processing time prior to dispatch.

*Due to a large number of orders, please allow up to 7 business days to receive your order!

Delivery Option

Delivery Time

Cost

Australian metropolitan areas

Up to 7 Business Days

Free

Australian rural areas

Up to 10 Business Days

Free

 



ADDITIONAL INFORMATION:

  • Delivery times may alter from the above depending on the point of dispatch and the selected delivery method. If you have any questions, please contact our Customer Service Team for more information.
  • Unfortunately, we do NOT offer international shipping at this time.

IMPORTANT INFORMATION:

Your order will be sourced from our warehouse or at times when warehouse cannot fulfil your order, it can be sourced from our Wanted stores, or often a combination of both (for orders containing more than one item).

Orders containing more than one item may receive more than one tracking number and may be delivered at different times. 

For orders made on weekends and public holidays, please allow an extra 2-3 days for dispatch.

We start processing and packing your order as speedily as possible after you click ‘Place Order’. This helps us to send your goods quickly but this also means that we're unable to cancel your order, or to make changes to your order, including delivery address, changing colours and sizes or removing items.

All parcels require a signature upon delivery.

We do not deliver to Click & Collect locations.

If you are not available at your nominated delivery address, the delivery driver will card your order to your nearest Australia Post outlet. The driver will leave a note in your mail box to let you know you have missed a delivery and where it can be picked up from.

Delivery charges are non-refundable unless the order contained faulty items. For more information, please see our Returns Policy.

Wanted Shoes is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

For more information on Returns, please see our Returns Policy.